ISO 9004 Overview April 2018
In April 2018, ISO published ISO 9004: 2018 Quality management – Quality of an organisation – Guidance to achieve sustained success.
ISO 9004 is Getting a Facelift
ISO 9004 is the forthcoming standard for managing the sustained success of an organisation. It is to be used as a tool to extend the benefits of ISO 9001:2015, by ensuring organisations can consistently meet the relevant needs and expectations of their interested parties, in a balanced way, over the long term. Relevant interested parties […]